Click on the headings for more information

• About the service

• Some people experience difficulty getting to hospitals by public transport in the evening, particularly older people, people living with a disability, or in receipt of benefits.

  The Evening Hospital Visitor Transport Service will collect you from your home (or as near as possible), take you to your nearest hospital and take you home again.

• Hours of operation
• The service operates in the evening between 18:00 and 22:00, Mondays to Fridays.
• Who can use the service?

• The service is available to anyone who lives within Glasgow City, Cambuslang/Rutherglen, East Dunbartonshire or Renfrewshire.

  However, space is limited and we will give priority to passengers travelling to their nearest hospital, to older people (over 60), people living with a disability or those in receipt of benefits.

  Criteria are subject to change.

• Hospitals served

• The services operates to and from the following hospitals:

  • Glasgow Royal Infirmary;
  • Stobhill Hospital;
  • Gartnavel General;
  • Western Infirmary;
  • Victoria lnfirmary;
  • Southern General;
  • Royal Alexandra Hospital.
• How do I access the service?

• Booking the service couldn't be easier. Simply telephone the booking hotline on 0845 128 4027.

  For transport to your nearest hospital, you can book at the following times:

  • between 13:00 and 16:00 Monday to Thursday, and
  • between 13:00 and 15:30 on Fridays.

  If you wish to visit a hospital other than your nearest one, please call the booking line after 15:00.

  What happens the first time I call?

  When you call for the first time, you will need to register. You will be asked for information to monitor who uses the service.

  You will only need to give this information once. All information will be treated in the strictest confidence and in compliance with the Data Protection Act.

  What happens when I call to book the service?

  You will need to tell us:

  • your registration number;
  • what hospital you're visiting; and
  • what time visiting begins and ends.

  Your pick-up time will be confirmed by telephone. You will be collected as near as possible to your front door.

  You can book transport up to one week in advance provided you are visiting your local hospital. This is because we want to make sure that everyone who needs the service has an opportunity to use it.

• Who operates the service?
• The service is operated by Community Transport Glasgow (CTG).
• Organisations involved in the project

• Running the service relies on the skills and knowledge of different partners:

  • NHS Greater Glasgow and Clyde provides funding to CTG to operate the service;
  • Glasgow City Council provides support to CTG to develop the community transport sector;
  • SPT provides the expertise to manage the booking and despatch system;
  • CTG is a membership organisation made up of the community transport operators who work throughout Glasgow.
  • East Dunbartonshire - East Dunbartonshire Council, East Dunbartonshire Community Health Partnership and Twechar Day Care.
  • Cambuslang/Rutherglen - South Lanarkshire Community Health Partnership and the Rural Development Trust.
  • Renfrewshire - Renfrewshire Community Health Partnership, Renfrewshire Council and WRVS.
• Public holiday operation

• The hospital evening visitors service will not operate on Friday 22 April, Monday 25 April and Monday 2 May 2011.

  The booking office will also be closed on these dates.

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