Getting things right

If you have received or heard about exceptional customer care from one or more members of SPT staff, please let us know by emailing: compliments@spt.co.uk.

Getting things wrong

If you are not satisfied with our services or any matter related to our service provision, please contact us and we will try to put things right quickly and take action to prevent it from happening again: complaint@spt.co.uk

Suggestions for improvement

If you would like to pass on your suggestions or comments, please email us at: suggestions@spt.co.uk

General enquiries

If you have an enquiry relating to any of our services please send it to: enquiry@spt.co.uk

Ticket enquiries

If you have any enquiries regarding all SPT tickets - including ZoneCard - please contact our ticket enquiry line on 0141 333 3708 during normal office hours.

Fraud reporting

We encourage members of the public who suspect fraud and corruption against SPT to contact the Chief Internal Auditor at: fraudreporting@spt.co.uk

Our website

If you have any comments or suggestions to make about this site, please e-mail us at webcomment@spt.co.uk.

Contact us by post

Write to us at:
SPT
Consort House
12 West George Street
Glasgow
G2 1HN.

Contact us by telephone

Telephone our main switchboard on 0141 332 6811. The switchboard is open from 08:30 until 16:45 Monday to Thursday and 08:30 until 16:00 on Fridays. It is not in operation at weekends and on public holidays.

Online customer survey

Strathclyde Partnership for Transport wants your views.

We are committed to providing excellent levels of service and to continually reviewing these so that they reflect our customers' needs.

By clicking on the link below and completing the online survey, you can play your part in helping us to meet our commitments.

Click here to complete our online customer survey.

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